{"id":2152,"date":"2023-03-23T22:32:19","date_gmt":"2023-03-23T14:32:19","guid":{"rendered":"https:\/\/www.aoswel.com\/?page_id=2152"},"modified":"2024-05-30T21:03:17","modified_gmt":"2024-05-30T13:03:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.aoswel.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2152\" class=\"elementor elementor-2152\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-547e327 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"547e327\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f6b6c1\" data-id=\"3f6b6c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc05cde elementor-widget elementor-widget-heading\" data-id=\"bc05cde\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-69196c4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69196c4d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c621535\" data-id=\"3c621535\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cc139b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc139b1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:2889,&quot;url&quot;:&quot;https:\\\/\\\/www.aoswel.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/endoscope-camera.jpg&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4133773\" data-id=\"4133773\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-005b699 elementor-widget elementor-widget-vicodin_faqs\" data-id=\"005b699\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"vicodin_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n       \n    <!-- FAQ AREA START (faq-2) (ID > accordion_2) -->\n    <div class=\"ltn__faq-area pt-115 pb-120\">\n        <div class=\"container\">\n                        <div class=\"row\">\n                <div class=\"col-lg-6\">\n                    <div class=\"ltn__faq-inner ltn__faq-inner-2\">\n                        <div id=\"accordion_2\">\n                           \t \n                            <!-- card -->\n                            <div class=\"card\">\n                                <h6 class=\"ltn__card-title\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq-item-2-1\" aria-expanded=\"false\"> \n                                    Quel est votre processus de contr\u00f4le de la qualit\u00e9 ?                                <\/h6>\n                                <div id=\"faq-item-2-1\" class=\"collapse\" data-bs-parent=\"#accordion_2\">\n                                    <div class=\"card-body\">\n                                                                                <p>Nous sommes certifi\u00e9s ISO et suivons strictement les proc\u00e9dures ISO. Nous effectuons des tests 100% pour les instruments m\u00e9dicaux et les endoscopes avant la livraison de la commande.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>  \n                             \n                            <!-- card -->\n                            <div class=\"card\">\n                                <h6 class=\"ltn__card-title\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq-item-2-2\" aria-expanded=\"true\"> \n                                   Quels sont les certificats dont vous disposez ?                                <\/h6>\n                                <div id=\"faq-item-2-2\" class=\"collapse show\" data-bs-parent=\"#accordion_2\">\n                                    <div class=\"card-body\">\n                                                                                <p>Nous disposons des certificats CE et ISO 13485.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>  \n                             \n                            <!-- card -->\n                            <div class=\"card\">\n                                <h6 class=\"ltn__card-title\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq-item-2-3\" aria-expanded=\"false\"> \n                                   Quel est le service apr\u00e8s-vente ?                                <\/h6>\n                                <div id=\"faq-item-2-3\" class=\"collapse\" data-bs-parent=\"#accordion_2\">\n                                    <div class=\"card-body\">\n                                                                                <p>Nous disposons d'une \u00e9quipe professionnelle charg\u00e9e du service apr\u00e8s-vente, ainsi que d'un service d'assistance t\u00e9l\u00e9phonique pour traiter vos plaintes et vos commentaires. Notre garantie est de 2 ans.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>  \n                             \n                            <!-- card -->\n                            <div class=\"card\">\n                                <h6 class=\"ltn__card-title\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq-item-2-4\" aria-expanded=\"false\"> \n                                   \nQuel est votre d\u00e9lai de livraison ?                                <\/h6>\n                                <div id=\"faq-item-2-4\" class=\"collapse\" data-bs-parent=\"#accordion_2\">\n                                    <div class=\"card-body\">\n                                                                                <p>3-5 jours apr\u00e8s confirmation de la commande.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>  \n                             \n                            <!-- card -->\n                            <div class=\"card\">\n                                <h6 class=\"ltn__card-title\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq-item-2-5\" aria-expanded=\"false\"> \n                                   Pouvez-vous accepter le service OEM ?                                <\/h6>\n                                <div id=\"faq-item-2-5\" class=\"collapse\" data-bs-parent=\"#accordion_2\">\n                                    <div class=\"card-body\">\n                                                                                <p>Oui, bien s\u00fbr, les OEM sont disponibles pour nous.<\/p>\n                                    <\/div>\n                                <\/div>\n                            <\/div>  \n                                                  \n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"col-lg-6\">\n    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We are certified with ISO, and strictly follow the ISO procedures. We do 100% testing for medical instruments and endoscopes before the order is delivered. What is Certificates do you have? We have CE and ISO 13485 certificates. What is the after-sales service? e have a professional team [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2152","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - AOSWEL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aoswel.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - AOSWEL\" \/>\n<meta property=\"og:description\" content=\"FAQ What is your quality control process? We are certified with ISO, and strictly follow the ISO procedures. 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